Wellness Host

Wellness Host

Job description

We are seeking a friendly, organized and energetic Receptionist and Membership Sales Representative to join our team. The successful candidate will be responsible for managing front desk operations, greeting clients and guests, answering inquiries and phone calls, and handling administrative tasks. In addition, the candidate should also possess excellent sales skills to promote and sell memberships and packages to new and existing clients.

Key Responsibilities:

  • Greet clients and guests in a professional, welcoming manner
  • Answer phone calls and respond to inquiries in a timely and courteous manner
  • Schedule appointments and maintain an organized filing system
  • Assist with administrative tasks as required
  • Promote rebooking, memberships and packages to new and existing clients
  • Communicate the benefits of rebooking, memberships and packages to clients.
  • Follow up with clients to ensure satisfaction and promote additional products and services
  • Maintain accurate records of sales and client interactions in our database
  • Runs all Front Office operations which includes, but not limited to, guest service and registration (check-in/check-out), marketing initiatives, inventory re-stocking, performs opening and closing procedures and participates in team meetings.
  • Advocates for natural holistic health methods with thorough knowledge of products, services, events, pricing, and policies and are proficient in solving customer service issues quickly.
  • Clean and sanitize rooms after each use.
  • Excellent communication skills, confidentiality, and ability to handle reception desk are required.
  • Punctual, responsible and pays attention to detail.
  • Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.
  • Proven success with technology is helpful.
  • Must be able to work 2 weekends/month

Benefits:

  • Pay: $11/hour – $14/Hour
  • Tips
  • 2 complimentary core services per month (with minimum 15 hour/week commitment)
  • Low stress environment combined with clear structure and systems in place

If you are a motivated, outgoing, and results-driven individual with a passion for customer service and sales, we encourage you to apply for this exciting opportunity.

Job Types: Part-time